You may qualify for a credit for some of your rates.
If you have applied for a rates rebate in the last financial year (1 July 2022 to 30 June 2023), you will automatically receive an application form and guide in mid to late August.
You need to pay your rates account as usual while your application is processed.
We will credit the rates rebate amount to your rates account and notify you once your application has been processed, please be aware processing timing can vary. If you have a weekly, fortnightly or monthly direct debit we will also notify you of your revised direct debit payment amount.
Applications open on 25 July, once you have received your first rates assessment for the financial year. Applications made after 30 June, the end of the rating year, cannot be accepted unless the 30th falls on a weekend. In these cases, the deadline shifts to the following working day.
Apply for a rates rebate.(external link)
Your village manager must sign a declaration form.
Rates Rebate - Retirement Village Declaration (pdf 144 KB)
The person who is responsible for paying rates for the whole property must sign a declaration form.
Company share apartment residents - application form (pdf 263 KB)
Read more about getting rates rebates on the Department of Internal Affairs website(external link)
You can apply for a rates rebate if:
Note: You cannot claim a rates rebate for the rates payable on a property that is used principally for business, farming, commercial or industrial purposes, or a home that is not your usual place of residence.
Rebates are calculated based on your household income, rates and the number of dependents.
You may be entitled to a rebate depending on the total cost of your rates and the number of dependents. For example, you might receive a rates rebate for income up to $50,000.
You must provide income information so your rebate can be worked out.
You can apply for a rates rebate with at any Council service centre.
Unfortunately, applications cannot be processed without all of the following information:
You have until 30 June 2024 to apply for a rebate for the 2023/2024 rating year.
We offer this service in conjunction with the Department of Internal Affairs. Additional information is available from their website and from IRD.
In February 2018 an amendment to the Rates Rebates Act 1973 was passed that extends the rates rebate scheme to retirement village residents who do not have separately rated units but contribute to rates through their fees.
These residents most often hold licence to occupy agreements with the village operator. As these residents do not have information regarding their residence held on the council Rating Information Database (RID) they are required to apply in a different manner than regular applicants.
Retirement village residents must include a declaration certificate which is filled in and signed by the village operator with their application.
We will then be able to process the rebate and seek reimbursement from Department of Internal Affairs.
If you reside in a village, your village operator should be able to provide you with a declaration certificate which you will need to atttach to your rates rebate form.
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