With the prolonged heavy rain event we are currently experiencing, we would like to remind Dovedale residents that the Dovedale Water Supply Scheme is on a permanent boil water notice. 

We also ask that you conserve water as much as possible during this event. The treatment plant is operating at a reduced flow rate due to poor stream conditions, so conserving water will assist us to continue to supply water from the reservoirs.

Please ensure that water is boiled for all the following purposes:

  • Drinking water
  • Food preparation
  • Mixing cold beverages
  • Utensil washing
  • Brushing teeth
  • Pets drinking water
  • Ice making  

How to boil water for drinking

Bring water to a rolling boil (where bubbles appear in the center and do not disappear when the water is stirred) for one minute or boil a full electric jug until it switches off. Cool the water (do not use ice cubes to do this) and pour into clean container with a lid. Refrigerate until needed.

Note: nearly all household filters provide no protection against bacterial contamination. If you have an under the sink carbon filter or cartridge filter, you still need to boil your water.

If you have a high-quality cartridge filter followed by an Ultraviolet disinfection unit, which are well-maintained and supply water to your entire house, there is no need to boil your water.

For further information please call the Council on 03 543 8400.

Please pass this onto your neighbours, as we do not have contact information for everyone on the scheme and they may not use the internet. Thank you for your co-operation.